privacy policy

Design Happy Ltd

Last updated: 21/05/24

1. Introduction

Welcome to designhappy.co.uk (the "Website"), operated by Design Happy Ltd ("we", "us", or "our"). We are committed to protecting your personal data and your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website.

2. Data We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, etc.

  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

  • Usage Data: Information about how you use our Website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Data

We use different methods to collect data from and about you including through:

  • Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and maintain our Website

  • To manage your account

  • To perform the contract we are about to enter into or have entered into with you

  • To notify you about changes to our service

  • To allow you to participate in interactive features of our service when you choose to do so

  • To provide customer support

  • To gather analysis or valuable information so that we can improve our Website

  • To monitor the usage of our Website

  • To detect, prevent, and address technical issues

  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

5. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following situations:

  • Service Providers: We may share your personal data with third parties who perform services on our behalf, such as Google Analytics and Squarespace.

  • Business Transfers: We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Legal Obligations: We may disclose your personal data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Withdraw consent

If you wish to exercise any of the rights set out above, please contact us at hello@designhappy.co.uk.

9. Cookies

We use cookies to enhance your experience on our Website. Cookies are small data files that are placed on your device when you visit a website. We use cookies to remember your preferences and to provide a personalised experience. You can control cookies through your browser settings and other tools.

10. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this privacy policy, please contact us:

  • By email: hello@designhappy.co.uk

  • By visiting this page on our Website: designhappy.co.uk/contact

  • By mail: Design Happy Ltd, Studio 1 Siddeley House, 50 Canbury Park Rd, Kingston Upon Thames, KT2 6LX